Community Health Worker

Under the supervision of the ECM Director, a Community Health Worker will be assigned to work with the Lead Care Manager(s). The Community Health Worker is responsible for providing care and support to the member as part of the interdisciplinary team.

Requirements

• Engage eligible ECM Members
• Provide health promotion and self-management training
• Arrange transportation as needed, schedule appropriate companion
• Assist with linkage(s) to health providers and other resources to increase access to healthcare
• Distribute health promotion materials
• Connect ECM Member to other community-based social services and supports that the member may need
• Advocate on behalf of the members with health care professionals to include the provision of pertinent information during at-risk and/or admission to a higher/acute level of care, as authorized
• Accompany members to appointments as needed to improve linkages and facilitate warm hand off
• Communicate the status of member to appropriate members of the interdisciplinary team to ensure efforts to support the member remain in place
• Use Motivational Interviewing, trauma-informed care, and harm-reduction approaches to support Member’s efforts to achieve care plan goals
• Monitor treatment/care compliance and communicate findings to the Lead Care Manager, Clinical Program Manager, and other interdisciplinary team members, as directed
• Ensure all service units are documented and participate in clinical meetings as required