Account Executive, SMB
FrontChicago, Illinois, United States
Posted February 3, 2026
Full Time
About the Company
Front is an AI-driven customer service platform that blends automation with human oversight, enabling companies to route every interaction to the most suitable resource - AI, a human agent, or a hybrid approach. The platform centralizes email, shared inboxes, and collaboration tools into a single SaaS solution, empowering teams to manage customer requests efficiently while maintaining high quality. With a client roster that includes Uber Freight, Navan, and Stripe, Front demonstrates its ability to scale exceptional service for more than 9,000 organizations worldwide. Its distinctive value lies in providing real-time insights and workflow automation that help teams improve customer experience without sacrificing control or safety.
Job Description
Front is looking for a proactive, motivated, collaborative seller to join our US-based Account Executive team. As a key player in the North America Go-To-Market team, your focus will be on introducing Front to prospective clients in the global markets. You’ll also be working closely with internal partners and sales leadership to share real-time feedback to help inform strategy and ensure ongoing success for the GTM team.
Requirements
- 2+ years in a full-cycle B2B sales role (with at least some experience selling technology/software)
- Strong written and verbal communication skills
- Experience in building qualified pipeline and identifying new opportunities
- Consistent overachievement against sales targets in past experiences
- The ability to adapt, pivot and change your approach based on the needs of your business
Benefits
- Competitive salary
- Equity
- Private health insurance
- Paid parental leave
- Flexible time off policy
- Flexibility to work from home
- Mental health support
- Family planning support
- $100 per month Lifestyle Stipend
- Wellness Days
- Winter Break