Senior Applied AI Full-Stack Engineer

Front is a leading AI-powered customer service platform that brings core support channels into a modern, intuitive workspace where teams can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle.

Requirements

• 5+ years of experience in software development
• Demonstrable expertise in developing production applications using LLMs and Generative AI models, and familiarity with their underlying technologies.
• Strong experience with prompting techniques, RAG pipelines, evaluation mechanisms, and fine-tuning LLMs preferred.
• High learning agility - you’re excited when you encounter a problem you haven’t seen before.
• Strong product and user-centric mindset
• Bias for impact, and pragmatism to deliver real user value through AI.
• Strong communication skills that illustrate a clear, structured thought process and ability to explain complex technical concepts to non experts.
• Excellent problem-solving abilities and the capacity to work both independently and as part of a team.
• Proficiency building production-grade web applications and demonstrated expertise in languages and concepts necessary to deliver these. Eg: Python, JS, TS, Database systems, etc.
• Deep knowledge of algorithms, data structures, and principles of software engineering.
• Nice to have: Knowledge in specialized machine learning areas (deep learning, reinforcement learning).
• Experience in SaaS or multiplayer application machine learning implementations.

Benefits

• Competitive salary
• Equity (we are post-series D & backed by some of the best VCs in the US)
• Fully covered private health insurance
• Paid parental leave
• Generous paid time off
• Focus Fridays - learn more here!
• Flexibility to work from home 3 days/week (unless posted as a full-remote role)
• Mental health support with Workplace Options
• Family planning support with Maven
• 75 Euro per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities
• Winter Break - Our offices are closed from Christmas to New Year's Day!