Account Manager

We're building the manufacturing operating system of the future. We're looking for an Account Manager to build trusted relationships with key customer stakeholders and drive business outcomes.

Requirements

• Build trusted, long-term relationships with key customer stakeholders
• Deeply understand each customer’s business goals, challenges, and opportunities
• Identify and execute on expansion opportunities that create mutual value
• Monitor account health and proactively address risks to retention
• Collaborate with Product and Engineering to advocate for customer needs
• Translate product updates into meaningful business conversations
• Manage renewals with a focus on long-term partnership and impact
• Track engagement, usage, and expansion metrics to inform account strategy

Benefits

• 401(k) matching after 90 days — immediate vesting
• Health, dental, and vision benefits
• Wellbeing benefits and perks
• Unlimited vacation policy with required minimums
• Cell phone & internet plan coverage