Product Expert
FULL CreativeChennai, Tamil Nadu, India
Posted March 22, 2025
Full Time
About the Company
A Portland-based SaaS product company empowering businesses to work from anywhere.
Job Description
Troubleshoot product issues, comprehend creative solutions, and achieve KPIs while continuously improving the product.
Requirements
- Minimum 1-3 years of experience in technical/customer support roles
- Technical aptitude to troubleshoot application issues
- Passion towards amazing customer experience
- Good interpersonal skills
- Flexible to work 24/7
- Good documentation skills to keep track of issues and tickets
- Good knowledge on common apps and technologies in a professional environment
- Willingness to work from office once a week