Membership CRM Lead
Future PublishingLondon, England, United Kingdom
Posted March 16, 2026
40000 - 50000 GBP
Full Time
About the Company
Future, the global leader in specialist media, is looking for driven people to be part of its growth momentum and unlock new opportunities.
Job Description
The Membership CRM Lead will be the architect of our member communications, overseeing the end-to-end management of marketing activity and building seamless customer journeys.
Requirements
- 5+ years of proven CRM experience
- A strong track record of building automated customer journeys
- A basic understanding of HTML/CSS for email
- Experience with audience segmentation logic
- Previous experience managing at least one direct report or demonstrated readiness to step into a formal leadership role
- A proven ability to work and communicate effectively across Marketing, Product, and Brand teams
Benefits
- Uncapped leave
- Bonus for hitting targets
- Well-being support with access to Colleague Assistant Programmes
- Opportunity to purchase shares in Future
