Customer Success Manager (Canada)

Join our Customer Success team and make an impact on people and the world. We're seeking a Customer Success Manager (Canada) who leads with humility, pursues audacious goals, and is motivated by meaningful impact.

Requirements

• Proven ability to manage customer relationships and build long-term trust with key stakeholders
• Track record of solving complex problems with structured thinking and a focus on outcomes
• Experience leading customer meetings and communicating clearly with executives, staff, and technical teams
• Background in managing multiple projects at once, keeping timelines, deliverables, and stakeholders aligned
• Exposure to strategic planning, connecting daily work to broader customer and business goals
• Experience handling sensitive conversations in a way that balances empathy with accountability
• Ability to create effective presentations that simplify complex ideas for a range of audiences

Benefits

• Competitive salary
• Flexible work arrangements
• Opportunities for growth and development
• Collaborative and dynamic work environment