Cards Operations Specialist

Join FxPro Group as a Cards Operations Specialist, overseeing daily operations related to card services, including card issuance, transaction processing, customer inquiries, and compliance with regulatory standards.

Requirements

• Bachelor's degree in Finance, Business Administration, Engineering, or a related field
• 3+ years of experience in card operations or a related role within the financial services industry
• Strong knowledge of card transaction processes, including authorization, clearing, settlement, and chargebacks
• Familiarity with card payment networks (Visa, Mastercard, etc.) and related regulatory requirements
• Proficiency in using card management systems and mobile payment applications
• Excellent problem-solving skills and the ability to handle high-pressure situations
• Strong organizational skills and attention to detail
• Effective written and verbal communication skills
• Ability to work independently and as part of a team
• Proficiency in interpreting complex manuals and extracting critical requirements
• Experience with fraud detection and prevention in card services is highly desirable
• Experience in card acquiring will be an advantage
• Knowledge of SQL and core banking systems
• Certification in card operations or related areas is a plus

Benefits

• Competitive compensation package
• Medical and life insurance
• Provident fund
• In-house gym with a personal trainer
• Free daily lunch catering, snacks, and beverages
• Company discount card for various products & services
• 21 days of annual leave and 10 days of sick leave annually
• Shuttle bus service from Limassol
• Relocation bonus and visa/work permit support