Join FxPro, a leading international fintech company, as a Payment Monitoring Specialist. Monitor real-time client transactions, resolve payment issues, and support fraud prevention and compliance efforts. Work closely with PSPs, banks, and internal teams to ensure smooth payment operations and adherence to regulatory standards.
Requirements
- Bachelor’s degree in Finance, Economics, Business, IT, or related field
- 2+ years of experience in payments monitoring, PSP operations, or back-office within a brokerage, fintech, or financial services company
- Strong analytical mindset with the ability to interpret payment data and identify trends
- Familiarity with CFD/FX brokerage operations and common payment challenges (e.g., chargebacks, high decline rates, regional payment preferences)
- Experience working with multiple PSPs, acquirers, and card schemes
- Basic understanding of compliance requirements relevant to card acquiring, including AML, PCI DSS, and PSD2
- Excellent troubleshooting, communication, and escalation management skills
Benefits
- Competitive compensation package
- Medical insurance
- Provident fund
- In-house gym with a personal trainer
- Free daily lunch catering, snacks, and beverages
- Company discount card for various products & services
- 21 days of annual leave and 10 days of sick leave annually
- Shuttle bus service from Limassol
- Birthday gift
- Relocation bonus and visa/work permit support