Call Center Agent (m/w/d) - Teilweise Home Office - Raum Dortmund - Inbound (keine Verkaufsgespräche)
GATTER 3North Rhine-Westphalia, Germany • Dortmund, North Rhine-Westphalia, Germany
Posted August 7, 2025
Full Time
About the Company
GATTER 3 is a cutting-edge technology company specializing in AI-driven solutions for predictive analytics and data management. With a focus on delivering advanced algorithms and robust platforms, GATTER 3 empowers businesses to make informed decisions by extracting meaningful insights from complex datasets. The company's commitment to innovation and customer-centric approach sets it apart in the competitive tech landscape.
Job Description
We are seeking a communicative and customer-focused Call Center Agent to join our team. This role involves answering inbound customer calls, addressing inquiries and concerns, and documenting interactions. The position offers a hybrid work model with partial home office opportunities after training, attractive conditions, and a pleasant working atmosphere.
Requirements
- Enjoyment of phone calls and strong communication skills
- Good German language skills in word and writing
- Basic skills in handling MS Office
- Independent and structured work style
- High customer and service orientation
- Residence within a radius of 50 km around Holzwickede (NRW)
- Technical requirements for home office (broadband connection, internet connection of at least 16 Mbit/s and quiet premises)
Benefits
- Partial Home Office after the training phase
- Unlimited permanent position after 6 months probationary period
- 30 days of vacation
- Structured training with on-site times
- A pleasant working environment with a motivated team
- Attractive pay and development opportunities
- Health promotion (cost participation fitness studio, supplementary health insurance)
- Flexible working hours
