Customer Service Sales Specialist I (Future Opening)
GCIAlaska, United States • Alaska, United States • Alaska, United States • Alaska, United States • Alaska, United States • Alaska, United States • Unalaska, Alaska, United States • United States
Posted March 27, 2025
Full Time
About the Company
GCI is Alaska's largest telecommunications provider, headquartered in Anchorage with over 40 years of service. Offering a diverse range of products including cable TV, internet, mobile services, and managed IT solutions, GCI stands out through its advanced fiber optic network connecting remote communities across an area larger than Texas, California, and Montana combined.
Job Description
GCI's Customer Service Sales Specialist I will be a key role in building and retaining customers, providing high-quality service, and offering a wide range of products and solutions. The role involves customer interaction, up-selling, cross-selling, and retention, while maintaining a professional and enthusiastic demeanor. They are focused on creating lasting customer relationships.
Requirements
- Knowledge of GCI's products and services
- Ability to maintain customer service and sales skills
- Ability to handle customer inquiries and complaints
- Strong communication and teamwork skills
- Proficiency in computer skills and MS Office
- Ability to accurately log information
- Ability to follow work instructions
- Ability to resolve simple issues
- Ability to follow procedures and prioritize tasks
Benefits
- Growth opportunities
