Senior Technical Support Analyst (Tier 3)
GCS TechnologiesAustin, Texas, United States
Posted June 17, 2025
Full Time
About the Company
GCS is a certified small business focused on equal opportunity.
Job Description
GCS is seeking a Senior Technical Support Analyst to provide technical support to organizations and users in various remote environments. The role requires a strong understanding of technical concepts, excellent communication skills, and the ability to quickly learn new technologies. This position offers a flexible hybrid work arrangement and is focused on providing top-notch support.
Requirements
- Microsoft Exchange and Office 365 administration
- Windows Server and Desktop OS (all versions)
- Familiarity with MacOS and Linux operating systems
- Experience supporting Microsoft Exchange and Microsoft SQL
- Experience managing server Backup applications
- Virtualization Technologies (VMware vSphere and Hyper-V)
- Basic Scripting knowledge (PowerShell, Bash, Python)
- Standard Networking (Routing, Switching, Firewalls)
- Remote Desktop Services
Benefits
- 75% to 100% work-from-home options
- Flexible Paid Time Off
- Medical/Dental/Vision Insurance
- Life and AD&D Insurance
- Disability Insurance
