Technical Support Analyst (Tier 2)

GCS Technical Support Analysts provide remote technical support to organizations experiencing highly variable environments. The role requires expertise in Microsoft Azure and Office 365, along with strong communication and troubleshooting skills. It's a full-time hybrid position, not a typical corporate help desk.

Requirements

• Provide remote technical support to customers.
• Provide on-site technical support as needed.
• Track time and provide troubleshooting notes.
• Work in a flexible after-hours availability.
• Pass background screening.
• Ability to lift 20 lbs.
• Teamwork and communication skills.

Benefits

• 75% to 100% work-from-home options
• Flexible Paid Time Off
• Medical/Dental/Vision Insurance
• Life and AD&D Insurance
• Disability Insurance
• GCS is an equal opportunity employer.