PD - OTC

Ready to shape the future of work? We're leading the charge in AI and digital innovation. Join Genpact's team of bold thinkers and problem-solvers to drive change for global enterprises and solve business challenges that matter.

Requirements

• Good understanding of Accounts Receivable function
• Review daily wire / lockbox report and provide Cash Application team with payment allocation details for application in Genius
• Review the assigned broker accounts and address all the open items with the respective brokerage staff via telephone and/or e-mail
• Notify brokerage of delinquent balances via monthly broker statements and regularly follow-up on open balances throughout the month to ensure timely collection
• Provide commentary to Accounts Receivable Supervisor to update status on large, outstanding items for management reporting
• Notify UW of any booking issues / discrepancies identified and ensure resolution in Genius
• Research and reconcile assigned third party administrator (TPA) accounts and address all open discrepancies
• Handle the cancellation process, including sending out Notice of Cancellation (NOC) and coordinating with underwriting and brokers

Benefits

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress