Process Developer], [Collection]

We are looking for a Process Developer to join our team. As a Process Developer, you will be responsible for contacting customers for timely payment and unapplied cash items, understanding and checking all nuances within given timeframe without any intervention. You will also be well known for customer collection strategies to reduce DSO.

Requirements

• Regular and prompt phone calls and email contact with assigned Customer to build good Customer relationships.
• 100% Accuracy is required, understanding of upstream and downstream process.
• Gather data from ERP system & Follow up data extraction with concern teams to gather other tools calculate Metrics.
• Analyze datasets, assess current business process and provide solution.
• Work to reduce DSO target and pass due invoices.
• Help the team on high level Insights. Generate Monthly and Weekly reports as part of reporting.
• Handles internal/external escalations, disputes raised by customer.
• Identify areas of process improvements

Benefits

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress