Technical Support Associate
GeoComplyToronto, Ontario, Canada
Posted November 26, 2025
56000 - 77000 USD year
Full Time
About the Company
GeoComply is a leading provider of geolocation and cybersecurity solutions, trusted by leading global brands and regulators.
Job Description
As our Technical Support Associate, you will provide exceptional support for our geolocation and cybersecurity solutions. You will investigate technical issues, work with APIs and databases, analyze data, and serve as a technical resource for both internal teams and external clients.
Requirements
- Technical background: Education or experience in Computer Science, IT, Data, Engineering, or related technical field
- At least two years of experience providing technical support
- Understanding of concepts like APIs, databases, networking basics, and technical troubleshooting methodology
- Fluent English (written and verbal)
- Constant Learner
- Solutions-Focused
- Strong communication skills
- Detail-oriented
- Pragmatic
- Flexible
Benefits
- Performance-based bonus
- Equity plans
- Paid vacation and sick days
- Extended health benefits
- Generous Learning & Development Allowance
- Sports and Physical Wellness budget (30% of L&D Allowance)
- Charitable and DEI initiatives
- Team-building events