PT Member Service Associate (PT Teller)

Take a leap and join our team! We believe in the power of our people and empower our communities through compassionate and committed service. As a Member Service Associate, you will engage in meaningful work, challenge yourself and grow in your career, and enjoy a prioritized wellbeing and prosperity. Our team is passionate about serving others and doing good. Join us!

Requirements

• Provide exceptional member service to all whom we serve.
• Solve problems and take ownership of member concerns.
• Demonstrate a core understanding of financial literacy, products, and services.
• Offer appropriate products and/or services to deepen member relationships.
• Make outbound calls to members for the purpose of establishing, growing, and nurturing member relationships.
• Perform transactions and service requests on member accounts in an accurate and timely manner.
• Accurately follow all cash handling procedures and balances cash drawer at the end of every shift.
• Issue, record, and file monetary instruments and reports in accordance with the Bank Secrecy Act.
• Assist members with Digital Banking enrollment, navigation, resets, and maintenance.
• Assist members with routine fraud disputes.

Benefits

• Competitive Pay
• Dental and Vision Insurance
• Paid Time Off
• 401(k) Match
• Incentive Program
• Tuition Assistance and Student Loan Repayment
• Commuter Benefits
• Paid Time Off to Volunteer in the Community
• Product discounts
• Engaging Work Environment
• Rewards and Recognition Programs