Client Services Manager

As a Client Services Manager at Get-e, you will lead a growing team and shape the delivery of service across global accounts. You will be responsible for leading service performance discussions, managing client feedback, and launching scalable tools to improve client satisfaction.

Requirements

• 5+ years of experience in client service, account management, or airline ops
• Proven track record of leading a team
• Strong written and spoken English
• Hands-on experience with Zendesk or similar platforms
• Comfortable working with Excel and Power BI

Benefits

• NS Business Card (commuting costs covered)
• Experience Our Service (free cab service)
• Healthy Lifestyle (fresh fruit, meal discount options)
• Holiday Allowance (8% holiday allowance)
• Vacation Days (25 days of vacation each year)
• Remote Work (hybrid working model)
• Pension Contribution (2.5% contribution)