Customer Success Manager
GetAcceptNew York, New York, United States
Posted December 10, 2025
125000 - 165000 USD year
Full Time
About the Company
GetAccept is the global leader in the Digital Sales Room category (G2), helping organizations streamline their sales process, improve buyer engagement, and drive predictable revenue growth.
Job Description
We're looking for a Customer Success Manager to join our US team and play a critical role in onboarding, retaining, and expanding our customer base. You will be the strategic partner guiding customers throughout their entire journey, helping them adopt GetAccept, realize value quickly, and grow with the platform.
Requirements
- 3–5 years of experience in customer-facing roles within tech/SaaS
- Strong understanding of customer ecosystems—CRMs, document platforms, workflows, security, signing processes, etc.
- Technical curiosity paired with a passion for customer success
- Incredible organizational skills and the ability to manage multiple accounts effectively
- Experience in project management and guiding customers through implementation
- A proactive, strategic mindset—and the resilience needed to thrive in a fast-growing SaaS environment
- A love for teamwork, collaboration, and helping customers win
Benefits
- Strong, People-First Culture
- Category Leadership
- Global Impact
- A Collaborative, High-Energy Environment
- Career Growth & Ownership
