Sr. Associate, Client Engineering (Mexico City)
GliaMexico City, Mexico City, Mexico
Posted October 29, 2025
Full Time
About the Company
Glia is an award-winning technology company that powers conversations with customers for some of the world’s largest enterprises.
Job Description
We're seeking a passionate professional to join our Client Engineering team in Mexico City as Sr. Associate, Client Engineering. As a Sr. Associate, Client Engineering, you'll help our customers to resolve complex technical problems, providing proactive guidance, and adding value through the use of Glia’s technologies.
Requirements
- 2+ years in software development, customer support/service, support engineering, or related
- Strong customer empathy
- Excellent reading, listening, and writing skills in English
- Good knowledge of RESTful technology, previous experience with APIs, and the ability to understand and troubleshoot issues with cloud solutions
- A firm understanding of the technology stacks common to the Web ecosystem
- High competency in communicating complex issues to both technical and non-technical audiences
Benefits
- Competitive salary and stock options
- Professional development support (trainings, courses, conferences, books, etc)
- Access to all the latest tools and equipment you’ll need
- Sports compensation, reimbursement for therapy, counseling sessions
- Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)
