Client Engineer (Mexico City)
GliaMexico City, Mexico City, Mexico
Posted October 29, 2025
Full Time
About the Company
Glia is an award-winning technology company that powers conversations with customers for some of the world's largest enterprises.
Job Description
Join our Client Engineering team in Mexico City as a Client Engineer and help our customers resolve complex technical problems using Glia's technologies.
Requirements
- 4+ years in software development, customer support/service, support engineering, or related
- Strong customer empathy
- Excellent reading, listening, and writing skills in English
- Good knowledge of RESTful technology, previous experience with APIs, and the ability to understand and troubleshoot issues with cloud solutions
- A firm understanding of the technology stacks common to the Web ecosystem
- High competency in communicating complex issues to both technical and non-technical audiences
- Ability to professionally and diplomatically address customer concerns and provide concise feedback
- Bachelor's Degree in Software Engineering, Computer Science or equivalent
Benefits
- Competitive salary and stock options
- Professional development support
- Access to all the latest tools and equipment
- Sports compensation, reimbursement for therapy, counseling sessions
- Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)
