Fraud Operations Specialist I, II, III, Senior

Reports to: Fraud Operations Officer. Performs activities in support of Fraud department. Responsible for locating documents, creating collection letters, and investigating cases related to online access, check fraud, financial exploitation, identity theft, and operational risk mitigation.

Requirements

• High school graduate or equivalent
• Self-motivated team player with ability to identify and resolve issues
• Strong oral and written communication skills
• General knowledge of financial transactions
• Comfortable with technology
• Ability to understand and apply regulations and procedures

Benefits

• Short-term and long-term incentives
• Comprehensive medical, dental and vision insurance plan
• 401(k) plan with a 5% match
• Employee Assistance Program (EAP)
• Life and disability coverage
• Voluntary cash benefits for accident, hospitalization and critical illness
• Tuition Reimbursement
• Generous leave programs