Manager, Data Services
Global RelayVancouver, British Columbia, Canada
Posted September 10, 2025
100000 - 130000 CAD year
Full Time
About the Company
Global Relay is a leading provider of end-to-end compliance solutions for the global financial sector and other highly regulated industries. Founded in 1999, they serve over 20,000 customers across 90 countries, including top-tier banks. Global Relay offers integrated services such as message archiving, intelligent surveillance, and secure collaboration tools to help organizations meet stringent regulatory requirements like GDPR, FINRA, and Mifid II.
Job Description
Global Relay is seeking a Manager of Data Services to lead a team shaping the department’s strategic vision, driving growth and innovation. This role involves managing resources, ensuring customer service, optimizing workflows, and balancing commercial and technical aspects of the business. The company emphasizes diversity, inclusion, and employee growth through mentorship, coaching, and performance-based evaluations.
Requirements
- 10+ years of managerial experience in IT.
- Understanding of cloud solutions and prior experience with confidential customer data.
- Experience managing technical components and issues.
- Strong communication and analytical skills.
- Experience with Microsoft Office (Excel, Outlook).
Benefits
- Comprehensive health benefits
- Wellness allowance
- Annual vacation days
- Paid sick days
- Maternity/parental enhancement program
- Corporate bonuses
- RRSP contribution matching program
- Subsidized meal program
- Flexible work arrangements