Customer Service Representative

Global Synthetics Pty Ltd is seeking a motivated Customer Service Representative to join their team in Altona, VIC, Australia. This role focuses on providing outstanding customer service, managing customer relationships, and contributing to the smooth day-to-day operation of the business. No prior experience is required, and the position offers ongoing training and growth opportunities.

Requirements

• Responding to inbound enquiries by phone and email.
• Placing customer orders accurately and maintaining customer records.
• Ensuring customer orders are delivered in full and on time.
• Placing purchase orders and maintaining stock accuracy.
• Preparing quotations and following-up quotations with customers.
• Collaborating with Sales and Operations teams.
• Managing distributor relationships.

Benefits

• Competitive Salary
• Quarterly Incentive
• Career advancement
• Personal training and development programs
• Dynamic team
• Supportive management
• Great Place to Work certification
• Uprise Employee Assistance Program and WHEREFIT benefits platform
• Access to police check