Customer Service Representative

Amer Sports is seeking a Customer Service Representative to join their Moorabbin Head Office in Australia. The role involves providing excellent customer service, resolving issues, and assisting in retail store operations. This is a fast-paced position within a rapidly growing company focused on high-performance sports equipment and apparel.

Requirements

• Using SAP and Microsoft Office
• Responding to retail inquiries via telephone and email
• Approving and processing returns for product replacement
• Preparing stock for inventory
• Investigating repair options for items
• Gathering feedback from customers
• Reporting on feedback to vendor claims
• Liaison with various departments
• Adaptability and flexibility
• Strong communication skills

Benefits

• Competitive salary
• Bonus
• Allowance
• Flexible working environment
• Free product
• Wellness support
• Career development support
• Volunteering program
• Social events
• Gym access
• Private transport