Lead Ticket Agent

The Lead Ticket Agent is responsible for performing as an assistant to supervisor and in a lead capacity by assigning and checking work and providing daily guidance/training to subordinate Hosts or Ticket Agents. Part-time and full-time schedules are available.

Requirements

• Ability to meet time and attendance requirements.
• Ability to work all different shifts including holidays and weekends.
• Ability to attend all scheduled meeting, orientations and training.
• Ability to handle stress under pressure.
• Excellent communication and customer service skills.
• Ability to learn, understand, and follow oral and written instructions/directions.
• Skill in operating personal computer utilizing a variety of computer software.
• Skill in establishing and maintaining cooperative working relationships with other employees.
• Ability to work directly with the public, providing information and assistance on a daily basis.
• Ability/willingness to learn and pass on to guests those areas of interest to visitors, such as local history, people, culture, geography, etc.

Benefits

• Seasonal Employee Layoff Bonus Plan
• Discretionary performance bonuses