Technical Support
Operations (all genders welcome)Hamburg, Germany
Posted August 7, 2025
Full Time
About the Company
GoodBytz specializes in developing robotic kitchens that empower professional chefs to enhance and replicate their culinary skills. By integrating robotics, AI, and data, GoodBytz aims to democratize high-quality, sustainable food production, transforming the hospitality industry and offering consumers innovative dining experiences.
Job Description
goodBytz is revolutionizing the culinary world with its cooking robots. As a Technical Support team member, you will remotely monitor robot systems, serve as the first technical point of contact for customers, and ensure reliable performance and a high-quality user experience. The role involves troubleshooting, creating support materials, and collaborating with internal teams.
Requirements
- A completed technical education or a comparable qualification
- Knowledge in the areas of IT, software and/or mechatronics
- Openness, communication skills and fun talking on the phone
- Very good German and at least good English skills (in word and writing)
- Confident and friendly demeanor, with high flexibility and plenty of motivation
Benefits
- Unique work environment
- Trust and responsibility
- Short distances, great impact
- Flexibility for your life
- Attractive additional benefits
- Sustainable on the move - with your desired bike
- A dynamic startup environment
- Team events that inspire
- Culinary highlights
