VP Marketing
GorgiasNew York, New York, United States
Posted October 27, 2025
Full Time
About the Company
Gorgias is a Conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15,000 brands, Gorgias offers advanced integrations with Shopify to provide personalized customer interactions through live chat, order management, and omnichannel support. The company's conversational AI understands brand policies and customers, transforming support into sales and enhancing the overall customer experience.
Job Description
Gorgias is revolutionizing e-commerce with its AI-powered Conversational Commerce platform. The company is building a unified AI agent that facilitates seamless, personal, and intelligent conversations between brands and customers. They've built a solid customer base, including leading brands like Timbuk2, Steve Madden, and MrBeast. The VP Marketing role focuses on defining brand positioning, crafting compelling narratives, and driving product adoption, ultimately transforming the company into the leading provider of AI-driven conversational commerce.
Requirements
- Define clear, differentiated positioning and messaging.
- Educate merchants on the benefits of Conversational Commerce.
- Build a content engine to drive enablement, storytelling, and thought leadership.
- Partner with Product and Sales to launch new products and capabilities.
- Drive adoption and expansion in mid-market and enterprise.
Benefits
- Competitive salary
- Opportunity for career growth
- Collaborative team environment
