Service Desk Director
GovCIOAtlanta, Georgia, United States
Posted December 17, 2024
150000 - 150000 USD year
Full Time
About the Company
GovCIO is a government-focused IT solutions provider dedicated to transforming government operations through innovative technologies and agile methodologies. With a team of experienced professionals from various sectors, the company offers a wide range of services including software development, cyber security, and digitalization. GovCIO's holistic approach ensures that government agencies can optimize their processes, enhance citizen services, and remain at the forefront of technological advancements.
Job Description
GovCIO is seeking a Service Desk Director to lead a project team and manage project deliverables. This hybrid remote position involves supervising project resources, assessing project issues, and ensuring project compliance. The role reports to a Program Manager and focuses on ensuring project objectives and client satisfaction.
Requirements
- Bachelor's degree
- 5 - 8 years experience in a service desk
- 5+ years of management experience
- Clearance Required: public trust
Benefits
- Employee Assistance Program
- Corporate Discounts
- Learning & Development platform
- Training, Education and Certification Assistance
- Referral Bonus Program
- Internal Mobility Program
- Pet Insurance
- Flexible Work Environment
