Gozem is Africa’s leading super app, delivering a unified platform for on‑demand transportation, vehicle financing, delivery, e‑commerce, and cashless payments across Francophone West and Central Africa. Operating in four countries and 16 cities, the app serves hundreds of thousands of users while partnering with private, public, and informal sectors to address inefficiencies and security gaps in the region’s transport ecosystem. By expanding beyond ridesharing to include diverse delivery services, Gozem boosts convenience for consumers and increases earnings for drivers. Its distinctive value lies in combining world‑class technology with a deep regional focus, positioning Gozem as a catalyst for economic progress and digital inclusion in Africa.
Open Positions
Agent coaching
Bac+3 minimum, Google suite skills, customer service experience, and fluency in French and a local language
Agent de recouvrement et contentieux
Bachelor's degree, 1-5 years of experience, debt management skills, negotiation skills, and French/English language skills
Agent d’intervention
Country Manager Bénin
Leadership experience, analytical skills, business development, and project management
Business Developer
Bachelor's degree or higher, at least 2 years of experience, perfect mastery of commercial development processes, and mastery of the Google Pack and digital skills
Global Senior Growth Analyst
Ph.D. in Computer Science, statistics, or other quantitative field, 2-3 years of experience, mastery of tools: Gsheet, Machine learning, statistics/probability/causal inference, SQL query, fluent in French and English
Ecommerce Manager
Minimum Bac + 3, 3 years of professional experience in e-commerce, foodtech startup, merchant operations, and team management
Agent(e) inscription de conducteurs (Onboarding)
Minimum 8 hours of connection per champion, 90% daily activity rate, 90% course acceptance rate, and <5% cancellation rate
Business Developer
Bachelor's degree + 2 years experience in commercial development processes
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