Ecommerce Manager

We're looking for a National E-commerce Manager to oversee all e-commerce activities in a country, including sales, marketing, and operations. The role involves collaborating with sales managers, merchant operations, and marketing teams to drive growth and improve customer satisfaction.

Requirements

• Collaborate with sales managers to feed the marketplace with the best merchants corresponding to customer needs and preferences
• Responsible for geographical coverage strategy of the city
• Explore and implement new merchant recruitment paths with sales managers
• Manage merchant operations, including reporting and follow-up
• Be a driving force in proposing automation routines and promotional campaigns
• Manage merchandising for different services and products
• Manage champions operations, including recruitment and exclusion
• Adapt and update order management processes with e-commerce support teams
• Be a driving force in proposing offline and online recruitment campaigns
• Follow the performance of CRM retention and cross-selling campaigns

Benefits

• Fair and warm work environment
• Opportunity to join a young and dynamic team
• Health insurance package
• Advantage on our Super App for travels and deliveries
• Annual bonus allowing up to 4.5 months of salary supplement
• Monthly salary defined according to national internal salary grid