Shop Service Supervisor
Gregory Poole Equipment CompanyNorth Carolina, United States
Posted November 21, 2025
Full Time
About the Company
Gregory Poole Equipment Company, founded in 1951 and headquartered in Raleigh, North Carolina, is a family-owned dealer for Caterpillar construction equipment and a comprehensive provider of sales, rentals, parts, and service across eastern North Carolina, South Carolina, and Virginia. With 25 locations, the company serves a diverse portfolio that includes construction, forestry, agriculture, lift systems, marine power, power generation equipment, trucks, buses, and recreational vehicles. Their long-standing reputation for reliability and localized support distinguishes them within the heavy-equipment industry, offering customers a single point of contact for all equipment needs. Gregory Poole's commitment to quality service and extensive product range makes it a trusted partner for contractors and fleet operators alike.
Job Description
The Shop Service Supervisor is responsible for managing the production effort for the EPG Garner shop operations service department, including 10-20 technicians. The role ensures technician productivity levels remain at 85% or above and manages assigned personnel and equipment resources to maximize department production capabilities.
Requirements
- Associate's degree in Diesel Technology or related field
- 5 years technical and supervisory experience
- Outstanding communication skills
- Fundamental understanding of basic business concepts
- Exceptional computer and administrative skills
- Leadership and interpersonal skills
- Mechanical and product knowledge
Benefits
- 401k Matching
- Generous Paid Time Off
- Retirement Plan
- Relocation Assistance