Technical Support Engineer
HackerRankBengaluru, Karnataka, India
Posted November 24, 2025
Full Time
About the Company
HackerRank is a proud equal employment opportunity and affirmative action employer.
Job Description
HackerRank is a company that helps companies hire developers based on their skills and also nurtures a community of developers to upskill themselves. As a Technical Support Engineer, you'll support customers using HackerRank's products and platform, troubleshoot issues, and collaborate with engineering teams.
Requirements
- 2+ years of experience in a technical support or product support role for a SaaS platform
- Ability to debug full-stack web applications and use developer tools effectively
- Skilled with SQL, REST APIs, and tools like Postman, Insomnia, or cURL
- Basic coding skills, can use Python or Ruby for automation or simple data validation tasks
- Comfortable using IDEs such as VS Code, IntelliJ, or PyCharm for testing and debugging