Technical Support Engineer
HackerRankSanta Clara, California, United States
Posted November 28, 2025
Full Time
About the Company
HackerRank is a proud equal employment opportunity and affirmative action employer.
Job Description
As a Technical Support Engineer, you'll support customers using HackerRank's products and platform, troubleshooting and resolving complex issues, working closely with engineering and product teams, and helping customers maximize the benefits of our technology.
Requirements
- 2+ years of experience in a technical support or product support role for a SaaS platform
- Able to debug full-stack web applications and use developer tools effectively
- Skilled with SQL, REST APIs, and tools like Postman, Insomnia, or cURL
- Basic coding skills, can use Python or Ruby for automation or simple data validation tasks
- Comfortable using IDEs such as VS Code, IntelliJ, or PyCharm for testing and debugging