Inside Sales & Service Representative

Hajoca Corporation is seeking an Inside Sales & Service Representative to join their team in Richmond, VA. The ideal candidate will have 1 year of experience in customer service or inside sales, and will be responsible for meeting sales targets, processing sales orders, and building relationships with customers.

Requirements

• 1 year of experience in customer service or inside sales; contractor sales preferred
• Knowledge of products sold in the Profit Center preferred
• Effectively use Microsoft Office software (Outlook, Word, Excel)
• Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills
• Demonstrate product knowledge to answer customer questions and identify opportunities to upsell or cross sell
• Build influential relationships and trust with customers and vendors through open and interactive communication
• Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale
• Be able to build positive working relationships and inspire teamwork with co-workers
• Be able to learn and operate the computer related systems used to process orders
• Be able to learn to operate warehouse material-handling equipment
• Read, write, speak, and understand English
• Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals

Benefits

• Medical, dental, vision, and prescription coverage
• Accident and Hospital Indemnity coverage
• Life insurance and Long Term Disability
• Pre-tax accounts for healthcare and dependent care
• Paid vacation, holidays, and sick time
• Paid pregnancy and parental leave
• Paid day of community service
• 401(k)
• Retirement cash account with company contributions
• Targeted training programs focused on your personal and professional growth
• Company wellness program
• Employee discounts
• College tuition benefits