REFERRAL SPECIALIST
HAMILTON COMMUNITY HEALTH NETWORKFlint, Michigan, United States
Posted April 9, 2024
Full Time
About the Company
Hamilton Community Health Network is a federally qualified health center and patient-centered medical home serving Genesee and Lapeer counties in Michigan. The network delivers integrated medical, dental, vision, and behavioral health services, including specialized care through Michigan Medicine Clinics, OB/GYN, and breast health programs. Its core mission is to provide high-quality, accessible care to all residents, regardless of insurance status or ability to pay. By combining comprehensive primary care with community-based outreach and a commitment to equity, Hamilton stands out as a model of inclusive, patient-first healthcare in the region.
Job Description
We are seeking a Referral Specialist to perform duties associated with patients being referred by their primary care physicians to specialists or institutions for additional health care.
Requirements
- Ensures referrals are made for patients once received from the provider or the assigned MA within 24 hours of receipt of the paperwork from the provider.
- Researches the patient's managed care organization plan to ensure that the referral is made to the proper provider within the patients network.
- Maintains the networks excel spreadsheet for every referral completed and ensuring that required data is updated.
- Follows up to ensure that consults are received for those appointments kept by requesting the consultants from the specialist if it is not received within 7 calendar days.
- Tracks referrals to ensure that necessary information is obtained for the patient's chart.
- Communicates with the patient to resolve issues of patient flow and at times when waiting room overflow is an issue.
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Retirement Plan
- Paid Time Off
