Dispatch and Operations Lead

The Dispatch and Operations Lead is responsible for the overall operation of the Hamline University Public Safety 24-hour Communications Center. This role includes monitoring and managing security communications systems and providing accurate information and assistance to the campus community.

Requirements

• Oversee daily operations of Dispatch Center/ Anderson Student Center Desk and impose corrective action when needed
• Create and implement the training program for all new hires
• Principal trainer for all new dispatch hires
• Manage and process all applications for Dispatch hires
• Interview and hire all student dispatchers
• Write the schedule for Staff and Student dispatchers
• Trained to verify and submit Student Payroll
• Maintain all correspondence with the Cashier’s office to manage the financial aspects of parking tickets
• Update all documents and resources found in the Dispatch Center of HPS
• Assigned the responsibility of Point Person for the Security Systems
• Manages HPS Van Rental process

Benefits

• Dental
• Vision
• Short Term Disability
• Critical Illness and Hospital Indemnity