Technical Service Representative

Provide technical assistance on all Hayward products to support dealers, consumers, and service providers. Evaluate and fulfill warranty requests, respond to incoming inquiries, and continuously grow technical knowledge on all product lines.

Requirements

• Minimum 3-5 years of experience in a Customer Service role
• Previous experience in a technical role, preferably in the pool industry
• Technical aptitude and willingness to learn
• Ability to prioritize and utilize good judgment in problem solving
• Proficiency in MS Office programs