Senior Solutions Engineer
Heidi HealthSydney, New South Wales, Australia • Melbourne, Victoria, Australia
Posted October 28, 2025
Full Time
About the Company
Heidi Health is a leading provider of AI-driven medical scribing solutions, used by tens of thousands of clinicians worldwide. The company's core offerings include personalized note-taking with customizable templates, document creation through simple prompts, seamless team collaboration, and HIPAA/NHS-compliant security. Heidi Health stands out in the industry by adapting to unique workflows across all specialties, offering a comprehensive suite of medical education, AI, machine learning, software, diagnostic tools, and education services.
Job Description
Heidi is building an AI Care Partner to support clinicians, aiming to double healthcare capacity while maintaining human connection. They are seeking a Senior Solutions Engineer to lead the sales process, ensuring seamless integration, security, and compliance. The role involves technical discovery, solution design, product demonstrations, and handling RFPs and security reviews.
Requirements
- 5+ years of experience in Solution Engineering, preferably in SaaS, healthcare, or enterprise software.
- Excellent communication skills.
- Strong working knowledge of integration protocols (REST APIs, SAML/OIDC, SCIM), enterprise architecture, and security standards.
- Experience supporting sales cycles with large healthcare providers, health systems, or EMR vendors.
- Ability to synthesize complexity and communicate clearly.
Benefits
- Flexible work with a hybrid environment
- Additional paid day off for your birthday
- Discounted corporate gym memberships
- A generous personal development budget
- Learn from top engineers and creatives
- Become an owner
