Solutions Engineer
Heidi HealthNew York, New York, United States
Posted October 24, 2025
Full Time
About the Company
Heidi Health is a leading provider of AI-driven medical scribing solutions, used by tens of thousands of clinicians worldwide. The company's core offerings include personalized note-taking with customizable templates, document creation through simple prompts, seamless team collaboration, and HIPAA/NHS-compliant security. Heidi Health stands out in the industry by adapting to unique workflows across all specialties, offering a comprehensive suite of medical education, AI, machine learning, software, diagnostic tools, and education services.
Job Description
Heidi is building an AI Care Partner to support clinicians, aiming to double healthcare's capacity while keeping care human. They are seeking a Solutions Engineer to serve as the technical lead during the sales process, guiding integration, ensuring smooth implementation, and ensuring customer needs are met. This role involves technical discovery, solution design, product demos, and technical review support, offering both immediate impact and future growth opportunities.
Requirements
- 5+ years of experience in Sales Engineering or Solutions Architecture
- Strong knowledge of integration protocols (REST APIs, SAML/OIDC, SCIM), enterprise architecture, and security standards
- Experience supporting sales cycles with large healthcare providers, health systems, or EMR vendors
- Ability to synthesize complexity and communicate clearly to both technical and non-technical audiences
Benefits
- Healthcare, Dental, Vision benefit options
- Personal development budget
- Competitive pay
