Hybrid Desktop Support Analyst
Helion TechnologiesNew York, United States • City of White Plains, New York, United States • Connecticut, United States
Posted January 2, 2026
19 - 25
Full Time
About the Company
Helion Technologies is the nation’s largest and fastest-growing IT Managed Services Provider dedicated exclusively to the automotive, heavy-truck, and RV dealership industry.
Job Description
Helion Technologies is seeking a Hybrid Desktop Support Analyst to join their Tier 1 team. The role involves troubleshooting and resolving technical issues for clients, working in a fast-paced environment and providing excellent customer service. The company offers a range of benefits, including paid certification training and 401(k) matching. Work from home opportunities are also available.
Requirements
- Knowledge of computer software, operating systems, hardware, and networking
- Experience with software as a service (SaaS) and other software hosting protocols
- Excellent verbal and written communication skills
- Good problem-solving and critical-thinking skills
- Ability to prioritize tasks effectively in a fast-paced environment
Benefits
- Paid certification training and exam reimbursement
- 100% company-paid medical premiums (individual coverage) + company-funded HRA
- Dental and Vision Insurance
- Paid Time Off, Paid Holidays, and Paid Maternity/Paternity Leave
- 401(k) with company match
- Company-paid Life & Long-Term Disability insurance
- Supplemental life & short-term disability options