Customer Care Representative (Order Management) with Dutch
Hempel A/SGdańsk, Pomeranian Voivodeship, Poland
Posted December 22, 2025
Full Time
About the Company
At Hempel, you’re welcomed to a global community of +7000 colleagues around the world. A workplace built on shared trust, mutual respect and support for each other.
Job Description
Customer Care Representative (Order Management) with Dutch, part of a global and diverse Customer Care team, delivering outstanding service to customers in the Netherlands, supporting the order-to-cash process in line with Hempel's vision and values.
Requirements
- Strong analytical and problem-solving skills
- 1-2 years of experience in Customer Service, Order Management or similar role
- Very good English and Dutch language proficiency (B2 level or higher)
- University degree in relevant field would be a plus
- Working experience with ERP systems would be an advantage (e.g. Microsoft Dynamics 365, SAP or similar)
- Proficiency in Microsoft Office (Word, Power Point, Excel)
- Highly motivated and proactive approach
- Strong organizational skills with the ability to prioritize and work under time pressure
- Open-minded team player, able to work independently when needed
Benefits
- Amazing opportunity to work closely with colleagues locally and internationally
- Hybrid work-model
- Annual bonus
- Private health care package (fully financed by the company)
- Group insurance
- Benefits cafeteria with Multisport card co-financed
- Access to Hempel Academy learning platform
- Extra paid long holidays
