Customer Care Representative (Order Management) with German
Hempel A/SGdańsk, Pomeranian Voivodeship, Poland
Posted December 19, 2025
Full Time
About the Company
Hempel is a global community of +7000 colleagues around the world, built on shared trust, mutual respect and support for each other.
Job Description
Join Hempel's global and diverse Customer Care team as a Customer Care Representative with German. You will play a key role in delivering outstanding service to customers across Europe, supporting the order-to-cash process.
Requirements
- Bachelor's or Master's degree in a relevant field.
- Strong analytical and problem-solving skills.
- 1-2 years of experience in Customer Service, Order Management or similar role.
- Very good English and German language proficiency (B2 level or higher).
- Working experience with ERP systems would be an advantage (e.g. Microsoft Dynamics 365, SAP or similar).
- Proficiency in Microsoft Office (Word, Power Point, Excel).
- Highly motivated and proactive approach.
- Strong organizational skills with the ability to prioritize and work under time pressure.
- Open-minded team player, able to work independently when needed.
Benefits
- Amazing opportunity to work closely with colleagues locally and internationally
- Hybrid work-model
- Annual bonus
- Private health care package (fully financed by company)
- Group insurance
- Benefits cafeteria with Multisport card co-financed
- Access to Hempel Academy learning platform
- Extra paid long holidays
