Team Lead Customer Engagement (w/m/d)

HERO is seeking a Team Lead Customer Engagement to manage their sales pipeline and develop a high-performing team. The role requires strategic customer engagement, team leadership, and process improvement, with a focus on positive impact to key metrics like usage rate and feature depth. The team is geographically diverse and operates remotely.

Requirements

• Superpowers: Customer Success Expertise, Leadership Experience, CRM-Skills, Analytical Skills
• Experience with Salesforce (or other CRM-based processes)
• Analytical Skills: Ability to use dashboards for logical insights
• Team Lead Mentality: Balance of strategic thinking and operational excellence

Benefits

• Flexible & mobile working
• 30 days of vacation
• Career & Development budget
• Health insurance
• Mental Health Partner
• Professional massage
• Summer and Christmas parties
• Co-workouts