Technical Support Engineer
Hexa PeopleLisbon, Portugal
Posted December 11, 2025
Full Time
About the Company
Hexa People is an IT-focused recruitment and consulting firm that connects top talent with leading technology companies. Leveraging deep industry knowledge and a people‑centric approach, the firm prioritizes diverse hiring strategies and inclusive workplace cultures. Their distinctive value lies in personalized, empathetic service that treats each placement as a partnership rather than a transaction. By building long‑term relationships with both candidates and clients, Hexa People delivers ethical, expert‑driven solutions that help careers thrive in the fast‑evolving tech landscape.
Job Description
We are looking for a Technical Support Engineer to join our team, specializing in cybersecurity solutions. The ideal candidate will have 3-4+ years of experience in technical support engineering and a strong knowledge of Windows and/or Linux operating systems.
Requirements
- 3-4+ years of experience as a technical support engineer
- Strong knowledge of Windows and/or Linux operating systems
- Basic experience with cloud technologies such as Kubernetes, Elasticsearch, AWS, and MySQL
- Understanding of complex systems (ETL) and data flows
- Experience managing support tickets for complex SaaS applications
- Excellent written and verbal communication skills in English
- Ability to multitask and prioritize in a fast-paced environment
- Ability to work independently, proactively, and as part of a team