EMS Public Safety Dispatcher - Huntsville EMS - FT - Shift Varies

This position performs dispatch and/or call taking of emergency and non-emergency medical assistance. Responsibilities include dispatching emergency calls, monitoring radio frequencies, operating communications equipment, and providing excellent customer service.

Requirements

• Dispatches emergency calls to closest appropriate unit utilizing the CAD tools to access system status.
• Monitor various radio frequencies to keep apprised of developing situations.
• Operates two-way radio and/or other communications equipment to copy calls to other public safety agencies and medical first responders.
• Read and effectively interpret maps and information from a computer screen in order to determine locations and provide directions.
• Enters, updates, and retrieves information from a variety of computer systems.
• Relay information and messages to and from emergency sites, to all other individuals or groups requiring notification.
• Scan computer screens, and contact field units in order to determine units available for dispatch.
• Knowledge of and ability to operate computer-based telephone system.
• Demonstrates faithfulness in work attendance and punctuality.
• Exhibits sufficient multi-tasking to accomplish required time management of all activities.
• Works diligently to provide excellent customer service by being calm, polite, and sympathetic.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance