Senior Implementation Advisor

The Sr. Implementation Advisor is responsible for driving the implementation and deployment of Higher Logic's private white-label community software for assigned customers. The role involves serving as the primary project manager, communicating project expectations, and providing user training.

Requirements

• Serve as the primary project manager to assigned customers
• Define, plan and implement the deliverables and tasks required for successful implementations
• Effectively communicate project expectations to internal and external project team members
• Provide user training via the Web or on-site for onboarding and the effective use of the software and best practices
• Elicit feedback from the customer relating to the project implementation, end-user adoption, and satisfaction with the product during and after implementation
• Work closely with the development and technical support to resolve technical product issues
• Experienced resource to implementation project managers and specialists for training and instruction of project management best practices

Benefits

• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Generous Paid Time Off
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance