Customer Success Executive - Payors
Hippocratic AIPalo Alto, California, United States • United States
Posted October 14, 2025
Full Time
About the Company
Hippocratic AI is a healthcare-focused artificial intelligence company that has developed a safety-oriented Large Language Model (LLM) designed to enhance accessibility and outcomes in global health. Founded by a team of medical professionals, researchers, and tech experts from renowned institutions, Hippocratic AI aims to bring deep healthcare expertise to every individual. The company has secured $278 million in funding from leading investors and is positioned to make significant strides in improving health through innovative AI solutions.
Job Description
Hippocratic AI is seeking a Customer Success Executive to ensure client success with their large language model (LLM) for healthcare. The role involves building strong relationships with payer organizations, driving product adoption, and identifying improvement opportunities. The position requires a full-time remote position within a Palo Alto, CA location, with occasional travel.
Requirements
- 5+ years of experience with health plans.
- Proven experience in customer success, account management, or payer operations.
- Deep understanding of payer workflows.
- Strong organizational and project management skills.
- Experience working cross-functionally.
- Ability to build trusted relationships with stakeholders.
Benefits
- Competitive salary
- Opportunity to work with a fast-growing company
