Sr. Engineer - Service Management
Hitachi Digital ServicesDelhi, India
Posted May 1, 2025
Full Time
About the Company
Hitachi Digital Services delivers a unified operating model for cloud, data, IoT, and managed services, emphasizing Generative AI for integrated end-to-end digital transformation.
Job Description
We are seeking a Sr. Engineer - Service Management to join our team at Hitachi Digital. The successful candidate will own, design, and implement IT Service Management (ITSM) processes, ensuring alignment with global standards and business objectives.
Requirements
- Bachelor's degree in Information Technology or a related field.
- Minimum 3-5 years of experience in IT Service Management, End-user support roles, with at least 2-3 years in process ownership or business analysis.
- ITIL v4 Foundation certification is required;
- Upper Intermediate or higher in English is essential.
Benefits
- Industry-leading benefits, support, and services that look after your holistic health and wellbeing.
- Flexible arrangements that work for you (role and location dependent).
