Global Customer Care (GCC) Professional

Hitachi Vantara is seeking a Global Customer Care (GCC) Professional to receive and process requests from customers, partners, and internal teams. The role is critical in setting lasting impressions with customers and partners, demonstrating the quality of support they expect from Hitachi Vantara.

Requirements

• Fluent command of spoken and written English
• Strong and confident communicator in the required languages
• Ability to operate and produce quality work in a busy environment
• Experienced in call centre and customer service environments
• Professional telephone manner
• Computer literate with knowledge of software packages such as Microsoft Office and Outlook

Benefits

• Industry-leading benefits, support, and services that look after your holistic health and wellbeing
• Flexible arrangements that work for you (role and location dependent)
• Autonomy, freedom, and ownership as you work alongside talented people